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Professional Commercial, Industrial & Domestic Electricians

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Office Hours: Monday - Friday : 09:00 - 18:00

Tel: 01603 702266 - Mobile: 07554 031660

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Privacy Policy

Information we monitor about visitors to our website

During any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before. Cookies help to deliver a more-user friendly and improved website experience.

Google Analytics

When someone visits our website we use a third party service, Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

General Data Protection Regulations 2018 (GDPR)

Personal data stored on clients: Names, addresses, email address and contact numbers

1. Processing on behalf of MCT Electrical (East Anglia) Ltd
Clients’ details are solely for the use of MCT Electrical (East Anglia) Ltd and employees / subcontractors of MCT Electrical (East Anglia) Ltd, to those individual clients.
Employees and sub-contractors of MCT Electrical (East Anglia) Ltd will only use clients’ data (names, addresses and contact numbers) to assist them with their related job. For example addresses to locate premises and contact numbers should the need to contact the individual to inform of delay, cancelation or moving forward of appointments.

2. Security
Clients’ details, in relation to names and addresses are held in paper format in the form of electrical test certification, are held at the offices of MCT Electrical (East Anglia) Ltd.
These test certificates are held for a period of 3 years then destroyed.

Paper copies of invoices are retained for a period in accordance with HMRC requirements., after which they are destroyed.

Electronic data held on clients relating to clients names, addresses, email address and contact numbers.
Are held on secure computer systems and are only accessible by M C Taylor (Managing Director) and other relevant office staff.

Paper copies handed to MCT Electrical (East Anglia) Ltd employees / sub-contractors, are kept confidential under the employee / sub-contractors’ agreement with MCT Electrical (East Anglia) Ltd.

Once a contract is terminated between contractors, all electronic devices, data or paper hard copies are to be returned to M C Taylor (Managing Director) or relevant office staff of MCT Electrical (East Anglia) Ltd and dealt with accordingly.

Keys, keysafe and alarm codes are only to be used by MCT Electrical (East Anglia) Ltd employees / assigned Sub-contractors. Only during the agreed day/s and time/s set out and agreed between MCT Electrical (East Anglia) Ltd and the individual client.
Codes and keys will be stored safely and confidential at all times.

3. Individual Rights
Client’s have the right to request to see any personal information held on them by MCT Electrical (East Anglia) Ltd. The company will co-operate fully to assist clients to exercise their rights under the GDPR.

4. Breach Notification
MCT Electrical (East Anglia) Ltd will notify client’s if a breach of personal data is detected (within 24 hours).

5. Staffing
MCT Electrical (East Anglia) Ltd employees / sub-contractors are under agreement to adhere to the policy and procedures relating to confidentiality, security and the care of personal data.

6. Transfers to third countries/parties
MCT Electrical (East Anglia) Ltd will not transfer any personal data to third parties or to bodies outside of the United Kingdom.
Client’s personal Data held, is solely for the use of MCT Electrical (East Anglia) Ltd and not for any other purpose, such as marketing.

If you would like to discuss any of the above policy, please contact
Matthew C Taylor (Managing Director)
MCT Electrical (East Anglia) Ltd
Tel: 01603 702266
Mobile: 07554 031660

MCT Electrical (East Anglia) Ltd
52 Broadland Drive • Thorpe End • Norwich • NR13 5BT
Tel: 01603 702266 or 07554 031660

Electrician • Electrical Contractor • Domestic • Commercial • Electrical Installations • Electrical Testing • PAT Testing
Security Alarm Systems • Fire Alarm Systems • Security Lighting • CCTV • 3 Phase Installations • Landlord Certificates

Acle • Attleborough • Aylsham • Costessey • Cromer • Dereham • Fakenham • Gorleston • Great Yarmouth
Hingham • Holt • Loddon • North Walsham • Reepham • Sheringham • Sprowston • Stalham
Swaffham • Taverham • Watton • Wymondham • Norwich • Norfolk

Company No: 09519738 ~ VAT No: 283 9842 53

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Privacy Policy